Privacy Policy - Digital Clipboard
Introduction
Thank you for visiting www.digitalclipboard.com (“Site”) brought to you by Digital Clipboard Limited (“we”, “us” and “our”).
We are committed to protecting and respecting your privacy at all times. This Privacy and Cookie Policy (together with our Site’s Terms of Use and any other documents referred to on it) sets out important information about the ways in which we process any personal information that we collect from you, or that you provide to us, when you browse our Site or otherwise have interactions with us as actual or prospective customers or potential members of our team. Please read the following Privacy Policy carefully to understand how we use and protect the personal information relating to you which we collect.
About us
Digital Clipboard Limited will be the data controller in respect of your personal information that you submit to us or that we collect from you when you use our Site or that we collect about you as a prospective customer or employee. We are a company registered in England and Wales with company number 08354434 and registered office at 282 Old Brompton Road, London, SW5 9HR.
If you decide to use one of the Digital Clipboard Limited services, our Terms of Service set out the terms upon which we collect and use personal information in the course of providing our services to you.
If you have any queries or complaints about this Privacy and Cookie Policy or our Site, or would like to know what information we hold about you, our contact details are as follows:
Address: 282 Old Brompton Road, London, SW5 9HR.
Email: support@digitalclipboard.com
Information We May Collect About You
Information you give us
We will collect any information contained in any correspondence between you and us. For example, if you contact us by email, telephone or post, we may keep a record of your contact details and that correspondence or the nature of our correspondence.
We will also collect certain information about each of your visits to our Site and how you use it, such as:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
- information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
This information may be collected by a third party website analytics service provider such as Google Analytics on our behalf and/or may be collected using cookies. For more information on cookies, please refer to paragraph 6 below.
Information we receive from third parties
We may also receive information about you from third parties if you use any of the other websites we operate or the other services we provide and have consented to such third parties sharing your information with us for specific purposes. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and will notify you when we receive information about you from them and the purposes for which we intend to use that information.
We may also receive information about you from other third parties such as market research companies (in relation to prospective client research) and recruitment agencies (if you are applying for a job with us).
How We Use Information About You
We will only use the personal information in accordance with this Privacy Policy and our Terms of Use. You agree that we may use your information for the following purposes:
- to provide you with access to our Site and to provide you with the information, products and services that you request from us (in accordance with our agreement with you);
- to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. We will only contact you by electronic means (e-mail or SMS) or by telephone with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you or if you have opted in to receiving such communications;
- to provide customer service and support, deal with enquiries or notify you of changes to our Site;
- to improve our Site and ensure that content from our Site is presented in the most effective and optimal manner (in accordance with our legitimate business interests);
- to carry out aggregated and anonymised research about general consumer engagement with our Site and services (in accordance with our legitimate business interest);
- to enable us to enforce our legal rights, or to protect the rights, property or safety or our employees (we may have a legal obligation to do this, and otherwise will only do so in accordance with our legitimate business interest);
- to allow you to participate in interactive features of our service, when you choose to do so;
- as part of our efforts to keep our Site safe and secure (in accordance with our legitimate business interests);
- to consider your application, if you apply for a job with us; and
- to understand how we might be able to provide suitable services to you, if you are a prospective user of our services.
Disclosure Of Your Information
Other than as expressly set out in this Privacy Policy or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to use without your consent.
You agree that we may share your information with:
- any company which is a member of our group;
- any third party that we work with where necessary for the purposes of granting you access to our Site and/or delivering to you any other service(s) that you request from us. For example, we might engage other third party sub-contractors or service providers to help us host our Site, manage our content or mailing lists;
- any affiliate or third party to whom disclosure is necessary to enable us to provide you with any services or products that you have requested through the Site which may be provided by such affiliates or third parties;
- in the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets;
- if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;
- any third parties where necessary to enable us to comply with any legal obligations, enforce our legal rights, or to protect the rights, property, or safety of our employees, customers, or where such disclosure may be permitted or required by law (including without limitation any court, regulator or other relevant authority);
- any selected third party that you consent to our sharing your information with for marketing purposes as we refer to above; and
- any advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers but we will provide them with aggregate and anonymised information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target and we may use the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
Cookies
We use cookies to ensure that you get the most out of our Site. Cookies are small amounts of information in the form of text files which we store on the device you use to access the Site. Cookies allow us to monitor your use of our Site so that we can make improvements to your experience when you browse our Site and simplify your use of the Site. For example, a temporary cookie is used to keep track of your “session.” Without that temporary cookie (which is not stored after you quit your browser) you would have to log on every time you access a new page.
If you do not wish for cookies to be installed on your device, you can change the settings of your browser or device to reject cookies. For more information about how to reject cookies using your internet browser settings, please consult the “Help” section of your internet browser (or alternatively visit http://www.aboutcookies.org). Please note that, if you do set your Internet browser to reject cookies, you may not be able to access all of the functions of the Site and your experience may be less satisfying.
The name of the cookies used by the Site and the purposes for which these cookies are used are as follows:
Drift
We use Drift to analyse how website visitors interact with our website. We use this information to identify trends and help us improve our website.
The cookies collect information in an anonymous form, including information about the geographical location of anybody who starts a ‘live chat’ on the website, and which pages they visited.
HotJar
We use HotJar to analyse how website visitors interact with our website. We use this information to identify trends and help us improve our website.
The cookies collect information in an anonymous form about visitors to the website, including what pages they visited, what pages they clicked on and how they scrolled on a page.
Google Analytics
We use Google Analytics to analyse how website visitors interact with our website. We use this information to identify trends and help us improve our website.
The cookies collect information in an anonymous form about visitors to the site, including what pages they visited, how long they stay on each page for and the number of clicks.
How We Look After Your Information and How Long We Keep It For
We use appropriate technological and operational security measures to protect your information against any unauthorised access to or unlawful use. We will retain your information for a reasonable period or as long as the law otherwise permits.
Transmission of information over the internet can be insecure and although we employ measures to protect your information from unauthorised access, you acknowledged that we cannot always guarantee the security of any information sent over the internet.
Data Retention and Security
All information you provide to us is stored on our secure servers [which are situated in the European Economic Area (EEA). In certain circumstances in the future your information may be processed outside of the EEA, such as if we decide to use servers located outside of the EEA or engage third parties based outside of the EEA to assist us with the Site or data processing services. In such circumstances, we will take all steps necessary to ensure that your information is adequately protected and processed in accordance with this Privacy and Cookie Policy. We will update this Privacy and Cookie Policy to identify any such transfers.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Your Rights to the Information We Hold About You
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise this right at any time by contacting using the details in paragraph 2 of this Privacy and Cookie Policy, or in the case of preventing processing for marketing activities, by checking certain boxes on forms that we use to collect your data to tell us that you do not want to be involved in marketing.
You are entitled to know what personal data we hold about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. In certain circumstances you may also be entitled to request that we delete certain information that we hold about you.
Changes to this Privacy Policy
In the event we make any changes to our Privacy Policy, they will be posted on this page or, if we consider it appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this Privacy Policy.